Firmdale Hotel South Kensington

Best hotel in London!!! We were here for a three day stay, originally booked another hotel for the next five days, but couldn't resist extending our stay, that is how perfect it was. The hotel is in a very nice and expensive area, the hotel in a residential street, and just around the corner is the South Kensington Underground, plus many nice restaurants.

Reception area is very warm and cozy, feels like home with the big smiles that the staff gave us. We had the room number eight, which had a small balcony outside. The room was not very big but considering that we are in london, it is not too bad. Room was clean and bed was very comfortable. Decor was very classic london-ish, loved it. Room service was available two shifts a day, so you need not worry about getting up late in the day (unlike many other european hotels).

Breakfast was in the cutest room ever, we felt like we were in some english home, overlooking the terrace. Too bad we were in winter, if not we could have the loveliest breakfast outdoors. Food was wonderful too, breakfast eggs and bacon were included in our room price.

The service was what won us over. The staff was friendly and helpful, as we needed to get tickets to several shows and needed other information, they weren't once annoyed and tried to help us get everything we needed. On the other hand, our friends stayed at THE SOHO HOTEL of the same firmdale hotel line, which was much pricier, but they got comparatively poor service. We felt very welcomed at number sixteen, and i think that is what makes a hotel stand out from others.

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